Jitab FAQ — All Your Questions Answered

Opening an account at jitab is quick and easy. First, On the Registration Page and enter your mobile number or email address. Then create a strong password. Verify with a mobile OTP and your jitab account will be ready to go. The whole process takes just 2 minutes. You can make a deposit and claim your welcome bonus right after signing up.

No, jitab's policy allows only one account per person. Creating multiple accounts may result in all of them being suspended and any balance being forfeited. If you're having trouble with your current account, contact our support team and they'll sort it out quickly.

On the login page, and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. The whole process usually takes about 3 minutes. If you no longer have access to your mobile number, please contact our Help Center Contact us.

Basic betting and small withdrawals are possible without KYC. However, for larger withdrawals or full account access, we recommend verifying your identity with your NID or passport. The KYC process is typically completed within 24 hours.

If your account is suspended, please email us first at support@jitab.bet. Or Help Center Reach out via live chat. Accounts are usually temporarily locked for security reasons and can be reactivated once your identity is verified. Our support team typically resolves these issues within 1 hour.

jitab currently supports several payment methods including Mobile Pay, Nagad, Rocket, and DBBL Mobile Banking, as well as bank transfers. To make a deposit, log in to your account, go to the "Deposit" option, select a payment method, and follow the instructions.

The minimum deposit at jitab is just ৳200 BDT. Maximum deposit limits vary by payment method. With Mobile Pay, you can deposit up to ৳25,000 per transaction. For larger deposits, use a bank transfer or contact our support team.

Deposits via Mobile Pay, Nagad, and Rocket are typically instant — credited to your jitab account within 1 to 5 minutes. Bank transfers may take up to 30 minutes. If your balance hasn't arrived within that time, Help Center let us know.

jitab does not charge any additional fees on deposits. However, Mobile Pay or Nagad may apply their own transaction fees, which are set by the respective service providers. The full deposit amount is credited to your account.

To make a withdrawal, your account must have Log In and go to the "Withdraw" menu. Select your preferred payment method (Mobile Pay, Nagad, etc.) and enter the amount. Once confirmed, the funds are typically transferred to your mobile banking account within 3 to 10 minutes.

The minimum withdrawal at jitab is ৳500 BDT. You can withdraw up to ৳50,000 BDT per transaction via Mobile Pay or Nagad. Bonus funds are subject to wagering requirements before they can be withdrawn.

Withdrawals are normally processed within 15 minutes. If yours has been pending for more than 30 minutes, please contact our Help Center let us know via live chat. Have your transaction ID ready for a faster resolution.

Yes, you can withdraw from jitab every day. There's no limit on the number of daily withdrawals, though the daily maximum is ৳1,00,000 BDT. For details on weekly or monthly limits, please contact our support team.

New members at jitab get a 100% welcome bonus on their first deposit. Deposit ৳1,000 and get another ৳1,000 in bonus funds — automatically added to your account, no code required. To claim your bonus, Register Now।

The wagering requirement for the welcome bonus is 5x the bonus amount. For example, if you receive a ৳1,000 bonus, you'll need to place a total of ৳5,000 in bets. Once the requirement is met, the bonus funds become withdrawable. Requirements vary by promotion, so read each offer's terms carefully.

Share your referral link with friends. When a friend registers through your link and makes their first deposit, you'll receive a referral bonus. The bonus amount depends on your friend's deposit. You can find your referral link in your dashboard.

Yes, active jitab members earn daily cashback on their betting losses. The cashback rate ranges from 5% to 15% depending on membership tier. It is calculated at midnight every day and credited to your account the following morning. To see the latest promotions, Click here।

jitab offers betting on over 30 sports including cricket, football, tennis, badminton, and kabaddi. All major tournaments are covered — IPL, BPL, Cricket World Cup, Premier League, and more. Live betting is also available, letting you place bets in real time while a match is in progress. To learn more, Sports Betting Visit the page.

The minimum bet at jitab is just ৳50 BDT — great for beginners who want to start small. Maximum bet limits vary by event and market. For betting tips, visit our Betting Tips Visit the page.

In live betting, odds update in real time as the match progresses and you can place bets at any moment. jitab's live betting interface is fast and easy to use, with match scores and stats all in one place. On the Bet Page and watch the live matches.

Once a bet is confirmed, it generally cannot be cancelled. However, some events offer a "Cash Out" feature that lets you settle your bet — partially or in full — before the match ends. If Cash Out is available, you'll see the option on your bet slip.

jitab uses industry-standard 256-bit SSL encryption to protect users' data and funds. All financial transactions are processed through encrypted channels. Enabling two-factor authentication (2FA) adds an extra layer of security to your account. Our servers are monitored 24/7.

No, jitab does not sell or share your personal information with any third party. Your data is used solely to provide our services and meet legal obligations. Our Privacy Policy page for more details.

Go to Account Settings and open the "Security" tab to find the 2FA option. You can enable 2FA using mobile OTP or Google Authenticator. Once active, a verification code will be sent to your phone every time you log in. We strongly recommend keeping this enabled.

The jitab app is available directly from our App Page available for download. Android users can download and install the APK file directly. iOS users will find the App Store link on the same page. The app is completely free.

Yes, the jitab app gives you access to everything on the website — betting, deposits, withdrawals, live scores, bonuses, and more. It also features biometric login (fingerprint/Face ID), push notifications, and the ability to view odds offline.

The jitab app runs on Android 6.0 (Marshmallow) and above. For iOS, you'll need iOS 12 or later. It performs well on most mid-range and budget smartphones, and works smoothly even on slower internet connections.