🔒 Data Protection

Jitab Privacy Policy — how your data is kept safe

Your trust is our greatest asset. This page is a transparent account of how every piece of your data is collected, stored, and protected at jitab.

Last Updated: January 2026
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How we protect your data

Jitab Privacy Policy — Key Pillars at a Glance

🔐
End-to-End Encryption

Every transaction and personal detail you share is encrypted with 128-bit SSL technology, making it completely unreadable and unalterable by any third party.

🚫
No data selling

Jitab never sells your personal data to advertisers or third parties. Your data is used solely to provide services to you.

🗑️
Right to data erasure

You can request the deletion of all your personal data at any time. We will process the request within 30 days.

👁️
Transparent Data Use

Every reason we use your information is clearly stated in this Privacy Policy — no hidden agendas.

🍪
Cookie controls

You can set your cookie preferences when you first visit the site. Disabling non-essential cookies will not affect your access to core features.

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Regular policy reviews

Our privacy policy is updated regularly to stay in line with the latest legal and technical standards. You will be informed of any changes.

1

What data we collect

From the moment you open an account on jitab to every betting transaction you make — we only collect the information that is genuinely necessary to provide you with our services. In line with our privacy policy, no excessive or irrelevant data is collected.

At registration, we collect your name, mobile number, email address, and date of birth. As part of KYC verification, we may also request a photo of your national ID or passport and proof of address. This information is used to meet our regulatory obligations and ensure your account's security.

Beyond that, certain technical information is collected automatically whenever you use the jitab platform. This includes your IP address, device type, browser details, and a record of time spent on the site. This data is used to improve the platform's security and performance.

Data type When It Is Collected Mandatory
Name, mobile, email At registration Yes
Date of birth At registration Yes (age verification)
National ID / Passport During KYC verification Before Withdrawal
Payment information Deposit / Withdrawal Yes
IP address, device While using the site Automatic
Betting history On every bet Automatic
2

Purpose of Data Use

Jitab defines a specific purpose for every piece of personal data before using it. Under our privacy policy, no data is ever used beyond its stated purpose. Below is a clear breakdown of what data we collect and why.

Your information is needed to manage your account, deliver betting services, process payments, and provide customer support. Without it, jitab's core services cannot function. Your data is also used for legal obligations such as age verification and anti-money laundering compliance.

  • To create, verify, and manage your account
  • To provide betting, deposit, and withdrawal services
  • To prevent fraud and unauthorized access
  • To send personalized promotions and bonus offers (with your consent)
  • To analyze and improve platform performance
  • To comply with legal obligations and regulatory requirements
  • To handle customer support and resolve complaints

Marketing Communications: If you no longer wish to receive promotional emails or SMS from jitab, you can opt out at any time through your account settings. This will not affect your access to any core services.

3

Data storage & protection

Jitab employs the highest technical standards to protect your data. Our servers are hosted in secure data centers with physical and digital security maintained around the clock. Every connection is protected by 128-bit SSL/TLS encryption.

Your password is never stored in plain text — it is transformed using a strong hashing algorithm. This means no jitab employee can ever view your password.

We may retain your data for up to 5 years after your account is closed, as required by law. After that period, your personal information is permanently deleted or anonymized.

  • HTTPS and TLS 1.3 protocol used on all connections
  • Passwords stored with bcrypt hashing
  • Sensitive data stored in the database with AES-256 encryption
  • Regular security audits and penetration testing
  • Maintaining and monitoring data access logs
  • Users notified within 72 hours in the event of a data breach
4

Sharing data with third parties

Jitab never sells your personal information or shares it with third parties for advertising purposes. However, sharing limited data with a select group of trusted partners is necessary to deliver our services. Each of these partners is contractually bound to uphold our privacy standards.

Important: We are required to disclose information when law enforcement or a regulatory authority issues a lawful order. Where possible, you will be notified in advance.

  • Payment Providers: Information required to process transactions (Mobile Pay, Nagad, Rocket)
  • KYC Service Provider: Documents required for identity verification
  • Cloud Services: Encrypted data for secure storage
  • Analytics Tools: Anonymous usage statistics (no personal data)
  • Law Enforcement: Only the minimum required information, in response to legal orders
5

Cookie Policy

Cookies are used on the jitab website and app. Cookies are small text files stored in your browser that help improve your experience. In line with our privacy policy, we use several types of cookies.

Essential cookies are used without your consent because the site cannot function properly without them — such as maintaining your login session or remembering your cart. We do ask for your consent for functional and analytical cookies.

  • Essential Cookies: Login sessions, security tokens — cannot be disabled
  • Functional cookies: Language preference, theme settings — optional
  • Analytical Cookies: Page views, click statistics — optional
  • Marketing Cookies: Personalized advertising — with your consent

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

6

Your rights

Jitab believes you should have full control over your own data. Our privacy policy follows international GDPR standards, which grant you a number of important rights.

  • Right to access: You can find out what information we hold about you
  • Right to rectification: You can request corrections to any inaccurate information
  • Right to erasure: You can request the deletion of your data under certain circumstances
  • Right to restriction of processing: You can restrict how your data is used in certain cases
  • Right to data portability: You can receive your data in a portable, common format
  • Right to object: You may object to marketing communications or certain types of data processing

How to Exercise Your Rights Email us at support@jitab.bet or reach out via live chat. We typically respond within 30 days. You may be asked to provide some information to verify your identity.

7

Children's Privacy

Jitab is strictly prohibited for anyone under the age of 18. In line with our privacy policy, we never knowingly collect information from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If we discover that we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using jitab, please contact us right away.

8

Policy changes

Jitab may update this privacy policy from time to time. When changes are made, we will update the "Last updated" date at the top of the page. For significant changes, you will be notified via your registered email or through a platform notification.

Continuing to use jitab after any changes to this policy means you accept the updated Privacy Policy. If you do not agree, you may request to close your account.

9

Contact us

For any questions, concerns, or rights-related requests regarding this privacy policy, please reach out to our data protection team. We're always here to help.

  • Email: support@jitab.bet
  • Live Chat: Available 24/7 in the bottom-right corner of the site
  • Response Time: Typically within 24 hours; up to 30 days for complex matters

In Closing: This privacy policy was last updated in January 2026. Our goal is simple — to protect your data and deliver a trustworthy betting experience.

Enjoy betting with complete peace of mind!

Your data is protected, your rights are guaranteed — join jitab today and experience the best betting platform in Bangladesh.

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